Last Updated on October 28, 2021 by Chin Yi Xuan

Syfe is a robo-advisor based in Singapore with solid offerings for all investors alike. 

Reason being, Syfe offers the simplicity of investing via its Core portfolios to passive investors. Moreover, Syfe allows users the ability to customize an entire ETF portfolio from the ground up via Select Custom. 

As such, it goes without saying that I genuinely enjoy using Syfe. 

In this guide, we’ll see how you can fund and withdraw from your Syfe account as a Malaysian:

ALSO READ: Syfe Review – The Most Complete Robo-Advisor

 

Funding your Syfe Portfolio

As a whole, there are 3 ways for you to fund your Syfe portfolio:

Method 1: Foreign Telegraphic Transfer (FTT) from local bank account (Not recommended)

Since Syfe is regulated in Singapore, you will not be able to transfer money as simply as what we do with robo-advisors regulated in Malaysia (eg. StashAway Malaysia)

In this case, doing an FTT from a local bank account is the most straightforward way to fund your Syfe account. However, it is also the most expensive way to do so.

A typical FTT will incur FTT fees (~RM10), FX exchange rate (MYR to SGD), and intermediary banking fees (~SGD30-50), which are SUPER expensive and inefficient.

Personally, I do not recommend using FTT to fund your Syfe account. Instead, consider using remittance services like Wise or a Singapore bank account to fund your Syfe account.


Method 2: Fund your Syfe Portfolio via Wise

Wise is an app that provides low-cost remittance services. Using Wise is definitely one of the easiest (and cheapest) ways to fund your Syfe portfolio.

With Wise, you get better exchange rates compared to FTT. Even better, you get to save on the expensive intermediary banking fees from FTT as well.

BONUS: Use my Wise referral link HERE and get a fee-free transfer of up to 500 GBP (~RM2,900) in your first transfer!

Step 1: Log in to Syfe, and create a new portfolio if you have yet to create one.

Funding Syfe account via Wise

Step 2: Select your portfolio > ‘Manage Fund’ > ‘Add Funds’

Funding Syfe account via Wise

Step 3: Select ‘Online Remittance’.

Take note of the Portfolio Reference Code as you will need this code for Step 10 later.

Do not close the app as we’ll come back to the Syfe app later.

Funding Syfe account via Wise
You’ll need this portfolio reference code later!

Step 4: Log in to your Wise account.

If you are new to Wise, you can sign up for a new Wise account using my referral link HERE, and get a fee-free transfer of up to 500 GBP (~RM2,900) in your first transfer!

Step 5: Click on ‘Send’. Then, indicate the amount you would like to transfer to Syfe.

Funding Syfe account via Wise

Funding Syfe account via Wise

Step 6: Select ‘Add a new recipient’ if this is your first transfer to Syfe.

Funding Syfe account via Wise

Step 7: Select ‘Business or charity’ as your new recipient.

Funding Syfe account via Wise

Step 8: Enter Syfe’s account information as found below. 

  • Email: [email protected]
  • Recipient name: Syfe Pte Ltd Clients AC
  • Recipient bank: DBS Bank
  • Account number: 0720110196
  • Swift/BIC Code: DBSSSGSG
Funding Syfe account via Wise
Key in the bank details that Syfe provided accordingly

Step 9: Verification 

If you are setting up a Wise account for the first time, follow the instructions on the screen to upload your ID document.

Step 10: Enter your Portfolio Reference Code (from Step 3) as the reference for Syfe.      

Funding Syfe account via Wise
Enter the portfolio reference code from Syfe.

Step 11: Select the reason for transfer.

Any of the reasons should work equally fine.

Funding Syfe account via Wise

Step 12: Choose your transfer type and preferred payment method to complete your fund’s transfer.

Funding Syfe account via Wise

Step 13: Go back to Syfe funding page and click ‘I have transferred’.

Funding Syfe account via Wise

Step 14: You’ll receive a confirmation email once Syfe has received your funds.

The funds will be reflected on your portfolio within 1 to 2 working days.


Method 3: Fund your Syfe portfolio via a Singapore bank account (CIMB SG)

If you have a Singapore bank account, funding Syfe is free and effortless.

Whether you are planning to use Syfe, or to open a foreign stock broker to invest overseas (eg. US/HK/SG market), I’d highly recommend opening a Singapore bank account.

Check out my step-by-step guide on how you can open a CIMB SG account online. For the following steps, I’ll assume that you have already opened and funded your CIMB SG account:

Step 1: Log in to Syfe, and create a new portfolio if you have yet to create one.

Funding Syfe account via Wise

Step 2: Select your portfolio > ‘Manage Fund’ > ‘Add Funds’

Funding Syfe account via Wise

Step 3: Select ‘FAST/GIRO’.

Take note of the Bank details as this is where you’ll have to transfer your money to. Also, take note of the Portfolio Reference Code as you will need this code for Step 6 later.

Funding Syfe account via CIMB SG

Step 4: Log in to your CIMB SG account > ‘Local Transfer’ > ‘To Other Bank Account’ > ‘Via FAST/Non-FAST’

 

Step 5: Select ‘Via FAST’, and choose ‘DBS POSB’ for bank

Funding Syfe account via CIMB SG

Step 6: Key in the Bank details that Syfe provided from Step 3.

Remember to Enter your Portfolio Reference Code as the reference for Syfe.

Funding Syfe account via CIMB SG

Step 7: Once you are done with the transfer, go back to Syfe funding page and click ‘I have transferred’.

Funding Syfe account via CIMB SG

Step 8: You’ll receive a confirmation email once Syfe has received your funds.

The funds will be reflected on your portfolio within 1 to 2 working days.

READ: How to open a CIMB SG account online


Withdrawal from your Syfe portfolio

There are 2 main ways to withdraw from your Syfe account:

Method 1: Direct withdrawal to a local bank account (Not Recommended)

The first withdrawal method is via Telegraphic Transfer (TT) from Syfe to your local bank account.

I do not recommend this method as it takes longer (5-7 business days). Moreover, there will be fees charged on both DBS bank’s side (Syfe’s trustee bank), as well as from our local bank:

  • TT charges by DBS: Cable fee of SGD25 + Commission of 0.125% on the transferred amount
  • FX rates + Intermediary banking fee from local bank

As you can see, this is an expensive withdrawal method and I highly recommend you to use the next method for withdrawal.


Method #2: Withdrawal from Syfe to a Singapore bank account (CIMB SG)

Withdrawal from Syfe is best done through a Singapore bank account as it is faster (2-4 business days). Furthermore, there are no charges on withdrawal.

In fact, I highly recommend that you open a Singapore bank account online if you are planning to fund Syfe, or to open a foreign stock broker to invest overseas. Reason being, many overseas brokers have the banking facilities to accept funding & withdrawal via a Singapore bank account.

Below, you’ll find the steps to withdraw from Syfe to an SG bank account:

Step 1: Select the portfolio that you want to withdraw your fund from.

Withdrawal from Syfe to CIMB SGStep 2: Select ‘Manage Funds’ > ‘Withdraw Funds’

Step 3: Choose a reason for withdrawal.

It can be any from the list – it’ll not impact the withdrawal.

Withdrawal from Syfe to CIMB SG

Step 4: Decide if you want to do a full or partial withdrawal.

If this is your first time withdrawing from Syfe, select ‘Add New’ to setup your bank account.

Withdrawal from Syfe to CIMB SG

Step 5: Add the details of your SG bank account.

Note that the SG bank account must be under your own name.

Withdrawal from Syfe to CIMB SG

Step 6: Click ‘Submit’ and you should be able to receive your funds in 3-4 business days.

Withdrawal from Syfe to CIMB SG


Tips: Best way for Malaysian investors to use Syfe

Through Syfe Cash+ portfolio, you can set up automated recurring transfers to & from other Syfe portfolios.

This is a convenient feature that’ll help you save on remittance fees if you are funding your Syfe portfolio via a local bank account or Wise. 

As an example, you’d like to invest SGD200 per month in your Syfe Core Equity100 portfolio. The thing is, there are fees involved when you remit funds via a local bank account or Wise. 

So, instead of transferring SGD200 per month, you can do a one-off SGD1,200 to Cash+ portfolio (with a projected 1.5% return per annum),  and set up an automated recurring transfer to your Core Equity100 portfolio for the next 6 months.

Use Cash+ to automate recurring transfer
Use Cash+ to automate recurring transfer to your selected portfolio.

Exclusive Syfe Promo Code – NOMONEYLAH

No Money Lah is now working with Syfe to bring the best deal for No Money Lah’s readers.

If you are keen to give Syfe a try, consider using my promo code ‘NOMONEYLAH’ to open a new account. Doing so, you’ll receive 100% off your management fees for the first 3 months!

[Disclaimer: If you use my promo code ‘NOMONEYLAH’, and make an initial deposit of SGD1,000 (or more) to your selected Syfe portfolio (Core/REIT+/Select/Cash+), No Money Lah will receive a small referral. This will help sustain the blog to keep producing quality content like this.

Of course, this is optional and you are free to use the promo code and deposit any amount you prefer.]

Open a Syfe Account Today!


No Money Lah’s Verdict

As someone that has tried different robo-advisors in the past, Syfe is certainly the most complete robo-advisor when it comes to offerings and customizability.

Regardless of your investment needs & preferences, I am almost certain that you’ll find a portfolio that suits your need via Syfe.

If you don’t mind the slight hassle with the funding and withdrawal process, I can certainly recommend giving Syfe a try.


Disclaimers:

Past return is not indicative of future performance.

This post may contain affiliate links that afford No Money Lah a small amount of referral (and help support the blog) should you sign up through my referral link.